Five Account Tools

Playing at Slotuna Casino and Want a Limit

Play only from 18, and every Slotuna Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and a reality check.

Set a Limit Now

Licensed & auditedGaming Control Board Curaçao (OGL/2015/9228/293) with iTech Labs, SIQ, and Gaming Laboratories International certification.

Clear Boundaries

Check the Essentials Before You Start

Read this first when you want the basics confirmed in under a minute.

Minimum age18+

LicenseGaming Control Board Curaçao, OGL/2015/9228/293

Gambling Helpline Aotearoa0800 654 655

Limit questions[email protected]

Account Control

Which Tools Sit in Your Account?

This block settles what each control does and the moment to switch it on.

A Ceiling on Deposits

Cap how much you move into play over a period you choose, and switch it on before a session rather than after a loss.

What Stops the Session?

Stop play when net losses reach a figure you have decided, so a rough run cannot quietly grow past your budget.

Note Your Play Duration

Get a nudge as your session runs on, and set it when a game pulls your attention more than you planned.

A Full Break From Play

Close your account to play for a stretch you choose, a firmer step than a pause and the one in-account route in this market.

Before the Hours Slip

See how long you have played each time a set span passes, and switch it on if the hours slip by unnoticed.

Deciding to Stop

Set Your Limit in a Few Minutes

It removes the worry that a limit takes paperwork or a call to support.

Open Account Settings

Which Limit Fits?

Choose the control that fits the worry you have: money moving in, money lost, or time spent at the screen.

Match the Span to Habit

Select how long the cap should last, and check that the span matches how often you play rather than one big session.

Check It Is Saved

Save the change, then reopen the limits screen to confirm your figure is stored and visible on the account.

Notice When the Fun Drains Out

Watch these signals while they are still small; that is what keeps a pastime from turning into pressure. Set a deposit limit before play or take a short pause as your first step.

Read through these and see whether any of them sound like your own week.

Chasing a loss with more deposits than planned
Playing longer than you told yourself you would
Borrowing money or selling things to keep playing
Hiding your play from family or friends
Feeling restless on days you do not play
Spending money set aside for bills or food
Playing to settle your mood rather than for fun

When It Gets Heavy

Free, Confidential Help Across New Zealand

By the end you will know three free services, who answers them and when.

Gambling Helpline Aotearoa

A free, confidential line for anyone worried about their own play or someone else's; it answers around the clock and also takes text messages. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Counselling at no cost, plus peer and cultural support, through clinics around the country; freephone, text or a visit during weekday hours. pgf.nz

Safer Gambling Aotearoa

Health New Zealand's information site for people who gamble and their families: signs of harm, practical tips and a finder for support close to home. safergambling.org.nz

A Short Break or a Long Stop

Step Away for a Few Days. Choose the shorter break and pick a span of hours or days: that is a time-out, and the account stays closed for the stretch you set. Start it from the settings in your account, and play stays unavailable while it runs.

Shut the Door Completely. Close your access for an extended run with self-exclusion, which lasts up to two years and cannot be undone early. Set it in your account; while it is running you cannot deposit or play, and it ends only when the period is over.

Your Account, Not a List. Ring the helpline first if you want company while you decide, then close access in your account: this country keeps no national self-exclusion register. Set the exclusion here and it holds for the long stretch.

Checking the Rules

Pause First, or Cut the Cord?

After reading, you will know which controls hold firm and who can take the next step.

Does a self-exclusion end early if I ask the support team?+

No. Once an exclusion is in place at Slotuna Casino, it stands for the whole span you picked, and support cannot shorten it. Choosing a shorter block at the start is the only lever you have, so pick a span that matches how firm you feel.

If I take a pause, what actually changes inside my account?+

A pause shuts the account down for the days you choose, so no play and no deposits happen while it runs. When that stretch is over, the account opens again on its own. A pause is a rest, not a lock you must renew.

How can I shut my Slotuna Casino account down for good?+

Write to [email protected] and ask the team to close the account permanently. Say clearly that you want it closed, and keep the reply for your records. Closure is the last step, so use it when a pause or an exclusion no longer feels like enough.

Where can a family member turn when someone's play worries them?+

Gambling Helpline Aotearoa takes calls from relatives as well as players, around the clock, on 0800 654 655, and a free text to 8006 works too. Problem Gambling Foundation also offers free counselling and peer support, with 18 clinics nationwide.

Can a deposit limit be changed once it has been saved?+

Yes, and you make the change in the same section of the account where the limit was first set. Your settings sit together in your profile, so nothing needs to be sent to support. Check the saved figure whenever you want to be certain it matches what you intended.